Make a report to Stopline
Phone
1300 30 45 50 – Australia
Send an email to: [email protected]
Make a report via your smartphone.
Post
Attention: Melbourne Water, c/o Stopline, PO Box 403,
Diamond Creek, VIC 3089, Australia
NRS - National Relay Service
The NRS is a vital service that allows people who are deaf, hard of hearing or have a speech impairment to make and receive phone calls.
Whistleblower Hotline
This website is part of the service provided by Stopline Pty Ltd to Melbourne Water people, contractors and other stakeholders to enable the reporting of any issue that may adversely affect Melbourne Water or its people or reputation. Further information on the sorts of matters that should be reported and the ways that they can be reported are found throughout this site. We encourage you to explore this site, where you will find access to the Melbourne Water Code of Conduct and answers to some of the most frequently asked questions about the service provided to Melbourne Water by Stopline and how it works.
Dear Colleagues,
Melbourne Water delivers essential services to enhance life and liveability for the greater Melbourne region delivering these services to the community we have a responsibility to conduct ourselves with the highest level of integrity.
Our Code of Conduct provides clarity and allows us to understand what is expected of us as we go about our day and offers assistance for the situations that we will encounter. I encourage you to make use of it to exercise good judgement. To support the facilitation of this ongoing commitment we have an external disclosure program that empowers you to play an active role in the identification and elimination of fraud, corruption and breaches in our values and ethical framework (the Code of Conduct). This program provides access to Stopline, a confidential and independent external hotline service that is manned by trained investigative staff. Stopline is available to all Melbourne Water employees, contractors and designated stakeholders and translation services can be provided if requested. In addition to Stopline, if you wish to make a disclosure about fraud or corruption and are seeking protection under the Protected Disclosure Act 2012 (Vic), it must be made directly to the Independent Broad based Anti-corruption Commission (IBAC).
We continue to encourage employees to reach out to their managers, supervisors, health and safety representatives, or members of the People & Transformation team for any day to day issues.
Together we can all deliver our goals with courage, care and integrity and be proud of the business we run and our role in it.
Regards,
Nerina Di Lorenzo
Managing Director, Melbourne Water